Fresh off the call
You just
spoke to the
Front Desk.
And that's exactly what your customers will hear, every time they ring. Only yours is trained on your business: your services, your prices, your patch. Every caller looked after the way you would do it yourself, while you stay on the tools. So here's the real question. What are all those missed calls costing you? Scroll down and let's add it up.
Day, night or weekend, she answers, takes the details and books it in. You wake up to the work already in your calendar, not a list of missed calls.
01 The cost of a ring-out
85% of callers who can't get through never ring back.
No voicemail, no second go. They just ring the next name on the list, and the job is booked with someone else before you even knew your phone rang.
Figure from business call research, e.g. PATLive and Aircall, 2025.
02 Do the maths on your week
What do missed
calls really cost?
Drag it to where your week sits. Watch how little it takes to pay for itself.
24x back on what the Front Desk costs you.
Even one job a week more than covers the whole year. And you see it proven on your own calls first: the first 14 days are a trial, so nothing is charged until she's shown you the jobs.
03 What the Front Desk does
Every call,
handled.
Answers every call
A real Aussie voice picks up on the first ring. Every time. Not voicemail, not a phone tree, not a robot reading a script. A proper conversation.
Books the job
She gets the name, the number, the address, what they need and how urgent it is, then puts the booking straight in your calendar. The genuine emergencies break through to you.
Texts you the details
You get a tidy text with the lot. You roll up to the next job already knowing who, where and what. The time wasters get filtered out before they reach you.
04 More than the phone
Answering the phones
is just the beginning.
Picking up is just the start of it. Everything that usually clogs your evenings, the bookings, the chasing, the admin, she handles while you're still on the tools. This is where it earns its keep.
Straight into your system
Every booking lands in your calendar on the spot. On Pro it syncs into ServiceM8 or whatever CRM you run, no double handling, no re-typing.
Confirms the customer
They get a text back the second they hang up, so they know they're locked in and stop ringing your competitors.
Chases your quotes
The quotes that go quiet get a nudge, so the work you already priced doesn't quietly drift off to someone else.
Reminders and reschedules
Sends the reminder before the job and sorts the changes and cancellations, so your day runs clean without you touching the phone.
Knows your regulars
Recognises your repeat customers and picks up right where you left off, so your regulars feel looked after every single time.
Filters the rubbish
Spam, scams and tyre-kickers never reach you. The genuine jobs and the real emergencies always get through.
05 The bit you're wondering about
Sounds hard.
It isn't.
No big switch-over, no learning curve. We do the setup with you and turn it on.
Keep your own number
The number your customers already have stays exactly the same, unless you want to change it. The Front Desk just sits behind it and quietly picks up the calls you can't.
No new gear
No new handset, no porting headache, nothing technical on your end. We wire it up and switch it on. You stay on the tools.
Run out of Darwin
Built and run here for Australian service businesses, in a real Aussie voice that talks the way your customers do.
Nothing to prep
You don't need everything sorted to start. We get the basics live, then fine tune her around how you actually work.
Sign up, fill out one short onboarding form, and from the moment we get it back your Front Desk is answering calls within 48 hours. No long setup, no waiting around.
You already test drove it.
Worried it'll sound like a robot? You just spoke to her. That call was the real thing, exactly how every call to your business would be handled. Set up the Front Desk for your business today and see for yourself how much you've been missing. No lock-in, no setup fee, and the first 14 days are a free trial, so if she isn't pulling her weight you cancel and pay nothing.
06 Plain pricing
Pick a
plan.
One flat price a month. No setup fee, no lock-in, no surprise bills. You can see all three right here.
Every plan starts with a 14 day trial. She answers and books your jobs from day one, and nothing is charged until day 14. How the trial works
Starter
- Answered day and night in a real Aussie voice
- Bookings straight into your calendar
- Every job texted to you, name, number, what they need
- Time wasters filtered out
Pro
- Everything in Starter
- Works inside ServiceM8, jobs created for you
- Your own voice cloned, or pick one of ours
- Priority support
Crew
- Everything in Pro
- Multiple locations and calendars
- Hands-on setup
- Custom wiring into your systems
Not sure which? Most tradies start on Pro.
What you pay this month is what you pay next month, no per-minute meter ticking over while she talks. And if your calls pick up as you grow, you can move up to a bigger plan any time and just pay the difference for the rest of the month.
07 Your next move
Three ways
to go.
Pick whichever suits where you are at right now.