After-hours phone answering
We answer your phones around the clock, take the details properly, and book the work before someone else does.
+thousands more via Zapier & custom integrations on request
How it works
A caller taps. Your receptionist answers. The booking lands in your calendar — usually before they've put their phone down.
Your phones
Your receptionist picks up after hours, weekends, and when you're on the tools.
Your CRM
Caller details captured, job created in your CRM (ServiceM8 and others), confirmation email sent.
Your inbox
Morning report shows last night's bookings. No more "sorry I missed you" callbacks.
Your custom receptionist
Pick a receptionist. We train her on your services, your prices, your suburbs, your booking rules. The voice is from a shared library — but the knowledge, scripts, and configuration are unique to you.
Knowledge
Trained on the things your real receptionist would know — and updated whenever your business changes.
Services & prices
What you do, what it costs, what's included.
Hours & suburbs
When you're open, where you'll go, what's local.
Booking rules
Lead times, deposits, how far out you take jobs.
FAQs & objections
The questions you get every day, answered her way.
When to escalate
When to put it through to you, when to take a message.
Your house rules
Anything else that makes your business yours.
We train her with you on the discovery call. Updates anytime.
Pick your receptionist
Want a custom voice cloned for your business? We can do that with your written consent — talk to us on the discovery call.
Cost calculator
Drag the sliders. Real numbers, your numbers. Every missed call is a job somebody else is doing instead of you.
Your numbers
You're leaving on the table
Per week
$1,120
Per year
$58,168
TOL Pro is $349/month. You'd recover that in 2 days of saved jobs.
One of them you already know — the missed calls, the voicemails, the lost jobs. The other one is what happens when your receptionist actually picks up.
Without us
With us
After the call
Your customer hangs up. Before they've put their phone in their pocket, the booking's confirmed, the calendar invite's landed, and the job's in your CRM. No follow-up calls. No "sorry I missed you". Just done.
Your receptionist captures the customer details, books the slot, ends the call.
Standard .ics calendar invite from your business email. Their phone pings.
Customer record, contact details, and job notes pushed into ServiceM8 (or your CRM). Ready for the next morning.
The Office Lady
SMS · The Office LadyNo chasing. No data entry. No "I'll get back to you tomorrow". The job is locked in before you've even picked up the next tool.
Who it's for
Sparkies · Plumbers · Builders · HVAC · Carpenters · Painters · Pest control · Landscapers · Removalists · Home cleaning · Real estate · Auto detailing · Mobile mechanics · and anyone else with a calendar and a CRM
Pricing
Pick a plan based on your call volume. Upgrade, downgrade, or cancel any month. Sign up for 12 months and we build your website for free.
For solo operators & side businesses
40 calls included
Monthly • Cancel anytime
For growing service businesses
80 calls included
Monthly • Cancel anytime • Most chosen
For multi-location & high volume
160 calls included
Monthly • Cancel anytime
Ready to pick a tier?
Built in Australia.
Made by a small team in Darwin NT.
Your data stays here.
Australian data residency. No US re-routing.
Honest about being AI.
Your agent answers truthfully if asked.
Real human handoff.
Caller hesitates — agent puts you in the loop.
FAQ
Honest answers. No fine print. If your question isn't here, ask her on the call — she's pretty good at answering them.
Only if they ask. Your receptionist never claims to be a person, but she also doesn't volunteer that she's automated — she just gets on with the job. The moment a caller asks "are you a real person?", she answers truthfully and offers to put a human on. Most callers never ask. They just get their booking.
If she doesn't know something, she takes a message instead of guessing — she'll never invent pricing, availability, or job details. Every call is recorded and transcribed; you'll see exactly what was said, and we tune her behaviour from there. You'll never be in the dark.
One discovery call (15 minutes) to learn your business, your call types, your booking rules, your tools. We build, train, and test your receptionist. Then we drop a single line of code on your website (or your developer does) and she's live. Most clients are taking real calls inside a week.
Then she works alongside them — covering after-hours, the lunch rush, the second line, and the times your receptionist is on the other call. Your receptionist never replaces a person who's good with customers; she covers the gaps a single human can't.
Out of the box: ServiceM8, Google Calendar, Outlook Calendar, Twilio, Stripe, Xero, MYOB, Zapier (which connects to 5,000+ other apps). Don't see yours? We'll build it within 2–4 days of the agreed start date — no extra charge for standard APIs.
Month to month. No lock-in contracts, no exit fees. We'd rather earn the next month than trap you in this one. The 12-month commit (with the free website build) is optional — only pick it if you actually want it.
Built in Australia, voiced in Australian English (proper Aussie, not American "g'day mate"). Trained on Aussie business norms. Australian data residency — your data doesn't get round-tripped through the US. And you can talk to a real person here when you need to.
Yes — there's a button at the top of this page that connects you straight to our reception. Have a chat with her. Ask her anything. That's the demo.
Still curious? Ask her yourself.
Tap the button. Your call connects in three seconds. You'll be talking to a real receptionist who books your test demo straight into our calendar — and yours, if you confirm. That's the demo. That's also the product.